PRIVACY

Only the
useful things.

This notice explains how SOFT HOUR handles information you provide through this storefront. We keep it focused on your purchase, delivery and practical customer support.

Details you share

When you place an order, we collect your name, email address, phone number and delivery address. Your bag is stored locally in your browser so it can remain available while you browse. We do not ask you to create an account or subscribe to a newsletter.

Why we use it

We use order details to process the purchase, arrange delivery, send confirmation and dispatch updates, and respond to a question related to the order. Information may be retained when necessary for legitimate record, accounting or legal requirements.

Limited sharing

Information is shared with delivery and payment providers only when it is needed to complete the order. We do not sell personal information or use it for unrelated advertising. We take reasonable steps to protect customer details, while no online transmission can be entirely risk-free.

Your choices

You may request access to or correction of information associated with an order where applicable. You may clear bag data in browser settings. For an order-related request, include the email used at checkout so the relevant record can be identified.